Personalised assessment

How do I use my loyalty points with a subscription?

Once you have converted your loyalty points into a £5, £10 or £20 gift voucher, you can apply this code in your customer account.

Can I cancel my subscription at any time?

Can I change product whilst subscribed? How do I modify my subscription order before renewal?

What are the benefits of subscribing?

On which day do dispatches and payments take place?

Can I take advantage of offers with my subscription?

If I am a subscriber, can I benefit from my loyalty rewards?

How do I cancel my subscription?

Which countries is the subscription available in?

For subscriptions to certain products such as collagen powders, one pot lasts 15 days but delivery is every 30 days — what should I do?

I'm being charged for delivery even though I have a subscription — is that normal?

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Fast and free delivery

from €100 purchase (and from €60 with a subscription)

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100% secure payment

CB, Visa, MasterCard, Paypal, Alma, Shop Pay, Apple Pay, Klarna, Twint, Amex

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A question?

We are available Monday to Friday (9am-1pm and 2pm-5pm):

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